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FAQ's

GENERAL

Where can I purchase Murginns Products? 

Murginns is available online via our webshop as well as on Amazon, BigBasket, Milk Basket and offline on Delhi NCR and Bangalore 

I’m interested in becoming a distributor/retailer of Murginns. How do I find out more? 

Fantastic! Please drop mahima@murginns.com  a quick note and we’ll be right back with all the details you need.

I am not from India - how can I get my hands on Murginns? 

Currently we are not available in retailers outside of the India. We can supply you direct through our website (with a minimum order), through some shipping charges will apply. 

Who do I speak to with regards to all things PR and media? 

Please drop us a mail at hello@murginns.com and our team will be in touch


OUR CEREALS

I am diabetic. Which of your cereals are most suitable? 

All of our cereals have been designed with taste in mind but we have also tried to minimise the sugars that we use across the board. All our cereals are high in fibre and calcium and use only ragi (finger millet) and wholegrain oats, a healthier carbohydrate source. 

I am coeliac. Which of your cereals are most suitable? 

Short answer - all of them. All of our granolas and cereals are certified gluten-free from BRC accredited facilities.

Are your cereals organic? 

Only our Ragi Flakes and Ragi Porridge are organic. We use the best ingredient suppliers we can find. We do use organic ragi in both our crispies as well as our granolas

What type of sugars do you use in your cereals? 

We use jaggery and honey to give our cereals a natural sweetness. For the Ragi Crispies we also use a small amount of refined sugar. 

Is your packaging recyclable? 

Our outer cardboard boxes are fully recyclable. We are always looking for the best solutions to minimise the impact on the environment of the packaging we use. This is not the cheapest solution but the one with the best long-term consequences.

ORDERING

I would like to cancel my order. 

Your order is picked and dispatched shortly after your confirmation email. Unfortunately, this means we cannot guarantee that we can cancel or amend orders. Please email hello@murginns.com and we will do our best to help as soon as possible.

How do I find out about Murginns offers and deals 

Please sign up to our weekly newsletter to be in the know about all our online offers. We share a few articles that we think you might find interesting as well as all of our offers. Please also check our social media for other competitions and offers that we run from time to time.

There is an issue with my order

If something isn’t right with your Murginns order or delivery, please do drop us a line hello@murginns.com or reply to your order confirmation email and our support team will get right back to you. 

 

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